Why this decision matters
Removing a person from a contact list does not necessarily revoke their device or platform permissions.
Work through the actual task
- Check which user record belongs to that person.
- Have an authorised administrator remove that user through the supported procedure.
- Review the user list after a staff departure, tenancy change or lost credential.
Worked example
A cleaner no longer needs an alarm code. This is a hypothetical example, not a completed customer installation.
The useful evidence at the end of this example is: An updated access list and confirmation that the removed code no longer works.
Limits and follow-up
A siren, an app alert and professional monitoring are separate features. Confirm who receives a signal and what they are expected to do.
If the relevant check cannot be completed, record what remains uncertain and who will resolve it before work or sign-off proceeds.
Sources and equipment references
Checked for the product, supplier or information details used here. Exact procedures depend on the installed model; these links are not a substitute for its instructions.